2. Examples of behaviors regarded as customer harassment
(a) Unreasonable demands
(i) No defect or negligence is found in the services or products
(ii) The demands are not related to the service or product
(b) The methods or behaviors to achieve the demand deemed inappropriate according to the societal norms.
(i) Physical assault (assault and injury)
(ii) Psychological attacks (threats, defamation, slander, insults, verbal abuse)
(iii) Intimidating language and behavior
(iv) Demanding apologies in the form of kneeling
(v) Continuous (repeated), and persistent (insistent) behavior
(vi) Restrictive behavior (refusal to leave, remaining on-site)
(vii) Discriminatory language and behavior
(viii) Sexual language and behavior
(ix) Attacks or demands directed at individual employees (forcing them to meet outside the workplace or forcing accompaniment or intruding upon their privacy)
(x) Demands for internal disciplinary actions such as dismissal of employees (which may be considered unreasonable in light of the appropriateness of the request)
(xi) Unreasonable request for the exchange of goods
(xii) Unreasonable demands for compensation in the form of goods, cash, vouchers, points, or other benefits.
(xiii) Unreasonable demand for apologies
(xiv) Various other forms of harassment
(c) Other nuisances
(i) Defamation and slander on social media or online platform
(ii) Repeated phone calls or emails