Notice of closure for a certain period in January 2023

Notice of closure for a certain period in January 2023

We deeply appreciate your patronage and continuing support. 

Please note that our hotel and all of its facilities will be closed as indicated in the table below, for the purpose of interior repairs, improvements, and other maintenance work as well as periodic checking required by law. 

Closure 

ScheduleMorningAfternoon
Jan. 10 (Tues.)Open until 12:00Closed
Jan. 11 (Wed.)
to
Jan. 15 (Sun.)
Closed
Jan. 16 (Mon.)ClosedOpen beginning at 15:00

*During the period noted in the table, all facilities in the hotel building will be closed. Please note that the restaurants, foot bath, and thermal spring will also be unavailable for use.

Please accept our heartfelt apologies for this sudden change and any inconvenience it may cause you.
We ask for your understanding and cooperation in this matter.

Sincerely yours,

Tomoaki Yamada

General Manager, Hotel Indigo Hakone Gora

<Contact for inquiries about this matter>

Hotel Indigo Hakone Gora
Hotel Representative: 06-6374-1217
Email: reservations.hkhhg@ihg.com

If inquiring by phone, please state that you are calling “regarding the closure of the hotel.”

 

Notice of closure of The Spa by HARNN

Notice of closure of The Spa by HARNN

Thank you for your continuous support.

 

I am writing to inform you that, as of December 31, 2022, The Spa by HARNN, which has been in operation since the opening of our hotel, will be closed, due to the conclusion of our business partnership with Spa by HARNN.

 

We are deeply grateful for your kind backing over the last approximately three years.

 

Please accept our best wishes for the further success and prosperity of your organization.

Sincerely yours,

 

Tomoaki Yamada

General Manager

Hotel Indigo Hakone Gora

SHUTTLE BUS and OPEN HOURS

Getting the most out of Hotel Indigo Hakone Gora

* Please note that the periods, days of closure, business hours, and other items in the following information are subject to change depending on the circumstances.

* For more details, please contact us at the hotel.

Shuttle bus

Service:Shuttle bus
Change:

* Addition of shuttle bus service in the Gora area in response to requests by customers
Service hours: 10:00 – 18:00

Contact for inquiries: 0460-83-8310

* The hotel is also accessible by regular bus (public transportation service) from Odawara Station. This bus operates from 6:05 to 21:10, and leaves Odawara Station about every 20 minutes. You can board it at the No. 4 bus stop near the East Gate of Odawara Station (via Hakone Yumoto Station) and exit at the Miyagino Bashi bus stop on the Hakone Tozan Bus line. The hotel is a walk of about 2 minutes from there.
* You must make a reservation to ride the shuttle bus from the hotel. If you plan to ride the bus, please inform the staff at the front desk in advance.
* You cannot make a reservation to ride the shuttle bus from Odawara. Please wait for the bus at the bus stop there before its scheduled time of departure.
 
Information on where to board the free shuttle bus leaving from Odawara Station>>
Access details>>

Restaurant & Bar

Facility:Riverside Kitchen & Bar, on the first floor of the hotel
Change:Breakfast service: 7:00 – 11:00 (last call for orders at 10:30)
Lunch service: Available only from 11:30 to 14:30 (last call for orders at 14:00) on Saturdays, Sundays, and holidays
Tea time: 11:30 – 17:30 (last call for orders at 17:00)
Dinner: 17:30 – 22:00 (last call for orders at 21:30)

Bar & Lounge
Beverage service:
Monday – Thursday: 10:30 – 22:00 (last call for orders at 21:30)
Friday – Sunday & holidays: 10:30 – 23:00 (last call for orders at 22:30)
Food service:
Monday – Thursday: 11:30 – 22:00 (last call for orders at 21:30)
Friday – Sunday & holidays: 11:30 – 23:00 (last call for orders at 22:30)
Facility:Foot Bath & Cafe, in the courtyard on the first floor of the hotel
Change: Monday – Thursday: 7:00 – 21:30 (Cafe hours: 11:30 – last call for orders at 21:00)
Friday – Sunday & holidays: 7:00 – 22:30 (Cafe hours: 11:30 – last call for orders at 22:00)
Facility:In-room dining
Change Breakfast service: 7:30 – 10:30
All-day service: 11:30 – 21:30
Midnight service: 21:30 – 7:00

ABOUT IHG CLEAN PROMISE

INFORMATION

ABOUT IHG CLEAN PROMISE

Hotel Indigo Hakone Gora is doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve. Enabling the personal wellbeing of guests and colleagues is our top priority. IHG is working closely with a team of medical experts at the world-renowned Cleveland Clinic to develop guidance and resources for keeping guests safe in this new environment. The strengthened procedures are designed to give you greater confidence and hotel teams the protection needed. IHG Clean Promise will reassure our guests that we’re committed to high levels of cleanliness. For more information, click here.

OFFERS

 

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    *As per announcement, the spa service will be terminated by the end of December, due to the closure of spa area. Please be aware that we may not be able to accommodate your reservation depending on availability. Thank you for your corporation.
    *Please contact our spa by telephone if you wish to book a treatment in December.

    CONTACT 0460-83-8310