Hotel Indigo Hakone Gora is doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve. Enabling the personal wellbeing of guests and colleagues is our top priority. IHG is working closely with a team of medical experts at the world-renowned Cleveland Clinic to develop guidance and resources for keeping guests safe in this new environment. The strengthened procedures are designed to give you greater confidence and hotel teams the protection needed. IHG Clean Promise will reassure our guests that we’re committed to high levels of cleanliness. For more information, click here.